E-GOVERNANCE CONCEPTS AND CASE STUDIES BY C.S.R.PRABHU PDF

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Learn more about Scribd Membership Home. Much more than documents. Discover everything Scribd has to offer, including books and audiobooks from major publishers. Start Free Trial Cancel anytime. E-governance- concepts and case studies By C. Uploaded by Kartik Mehra. Document Information click to expand document information Date uploaded Feb 18, Did you find this document useful? Is this content inappropriate? Report this Document.

Flag for Inappropriate Content. Download Now. For Later. Related titles. Carousel Previous Carousel Next. Jump to Page. Search inside document. Prabhu Me Sa eiie. No part of this book may be reproduced in any form, by mimeograph or any other means, without permission in writing from the publisher. December, Published by Asoke K. Kamal Road Industrial Area, Delhi Foreword insight into everything connected with e-governance.

His book, E-Governance: Concepts and Case Studies is, therefore, an excellent addition to the literature on the subject.

To say that it is one among many is an understatement. It is certainly one of the best on the subject. The Government of Andhra Pradesh has taken to e-governance as part of its vision for the all-round development of the State.

The initial contribution for this has come from the NIC, especially from Mr. Prabhu and his colleagues. The assignment of the e-governance projects to private companies later, in addition to the NIC, has also resulted in competition for excellence to the benefit of NIC as well as to the government. The book includes theoretical concepts and description of practical experience gained in designing and implementing e-governance projects in several Departments of the Union and state governments.

Of particular value are the case studies which cover a broad spectrum of e-governance implementation, including projects in countries outside India. These add special value to the book. Today, all engineering colleges have courses on computers, software and programming. This book will greatly help students and teachers to use their knowledge in a better fashion.

The book brings in a touch of realism and practice to what is being taught in the colleges. He should be a model for many of the very good leaders in the design and implementation of e-governance projects and for writing a book that adds substantially to the knowledge on the subject.

Indeed, [ have no hesitation in saying that Mr. Prabhu has done a commendable job. Good governance can be enabled by e-governance if appropriately imple- mented.

Also, developing nations like India, China, Sri Lanka, the Philippines, Brazil have also progressed well in e-governance implementations. The discussions in the book range from the definition of e-governance to its history, evolution, various e-governance models, infrastructure and manpower facilities.

Besides, the factors that influence the success or failure of e-governance projects are dealt with. One of the key features of this book is the provision of 22 case studies— 18 Indian case studies and four international case studies. This book is intended for students of computer science, IT courses, management and public administration. In addition, government departments— both at the Centre and in various states—and administrators should find the book highly useful.

Tt is my fervent hope that this book with its emphasis on both principles and case studies would greatly benefit the readers. Any constructive suggestions for the improvement of the book will be warmly appreciated, C.

I also wish to express my gratitude to S. Ramachandran, D. Rao, B. Sarma, P. Bhat, K, Rajasekhar, Dr. Ramana, Guruprasad, N. Mehta, CLM. Reddy, T. Khan, Mahabala Shetty, R. The assistance provided by Mrs. Annapurna and HS. Venkateswar in preparing the manuscript, including the index, is gratefully acknowledged.

My special thanks are due for D. Finally, I wish to thank Dr, Clay G. Wescott for granting permission to use his work.

It also involves collaborating with business partners of the government by conducting electronic transactions with them. Besides, it entails enabling the general public to interact with the government, through electronic means, for getting the desired services. G2C and C2G , 2. G2B and B2G , and 3.

E-governance is much more than just preparing some websites, It ranges from the use of Internet for the dissemination of plain web based information at its simplest level to services and online transactions on the one hand and utilizing IT in the democratic process itself, i.

E-governance implies e-democracy? Backers , wherein all forms of interaction between the electorate i. The advent of these other components and of Information and Communication Technology ICT as a highly leveraged enabling tool for delivery of services in the public and private sector has now been universally recognized.

This has resulted in a redefinition of the fundamental concept of governance and also in recognizing its potential to change both institutions and delivery mechanisms of services for betterment of people.

Thus we may conceive a Smart Village or Smart Municipality or a Smart State, all very difficult, but ideal models, Notwithstanding the difficulties involved in achieving this, a clear objective of e-governance can be cutting the cost of governance and also minimizing the complexities of procedures by possible business process reengineering. For example, by doing so, property tax assessment and collection system can reduce the element of corruption in the system apart from increasing consumer convenience.

The online system based on Internet will reduce contact with mediating officials, thereby reducing the possibility of malpractice. Evidently, the objectives of achieving such e-governance go far beyond mere simple computerization of stand-alone back office operations in government offices. It should mean a drastic change in the way the government operates, and this means a new and redefined set of responsibilities for the executive, legislative and the judiciary.

This requires bringing about a social catharsis, which needs to be done in a comprehensive, concerted and planned manner. Historically, it was in Chile that a real e-governance initiative was taken up as early as in , when the IT applications were unheard of in government and were limited even in business. They used techniques of IT not to just make government paperless or less of paper as is presently being done but to perform government work efficiently.

They realized that transparency is the ability to regulate the conditions, not the transactions. The software which was developed did help in restoring prices back to normal, thus making the government survive. Chile thus became the first country to have successfully implemented e-governance. Generally, the e-governance applications have been more mundane, simple and straightforward. G-to-C Services by the Govt. G-to-B Services of the Govt. However, as the role of IT in the specific organization increases, the web sites of government departments attempt at providing more advanced services such as dynamic information and also specific transactions such as making utility payments.

Ideally, as the public agencies such as government departments and public sector undertakings begin implementing e-governance and e-government initiatives, their performance improves and they are better equipped to interact with citizens and provide services over the Internet. How much of these actually happen? What are the problems encountered in achieving them? The enthusiastic initiatives in e-governance and e-government are not without consequential problems, as any technological innovation has.

While the e-governance initiatives may benefit certain privileged sections of the society, the underprivileged, those who do not have access to Internet or not well qualified or equipped to use Internet will be all the more distanced from the government, leading to disenchantment.

Also, this will aggravate even further the existing divide between the privileged and the underprivileged. Thus, it is essential that governments concerned ensure that all citizens of different socio economic and educational strata will have adequate access to the basic skills and infrastructure to participate in an increasingly technological society.

As the digital divide becomes perceptible in different countries, public policy makers need to devise policies that would address issues of universal access and educational needs of their citizens, so as to match the requirements of an IT enabled e-government and e-society. What are the organizational effects of e-government and IT? What are the correct strategies for success in e-governance projects? What are the skills that are required by the government employees in an e-governance environment in the Information Age?

However, these will be true only if the e-governance services provided to citizens are fool-proof, reliable and inexpen- sive. The structural effects of e-governance and IT in government departments and public agencies are yet to be identified, and their long-term effects and longitudinal effects are yet to be studied.

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E-GOVERNANCE: CONCEPTS AND CASE STUDIES

Save extra with 3 Offers. Prabhu Book Summary: This comprehensive text, now in its Second Edition, continues to provide the entire spectrum of e-governance—from definition of e-governance to its history, evaluation, e-governance models, infrastructure and manpower facilities, data warehousing possibilities in implementation of e-government projects, and strategies of success of such projects. The text covers 22 case studies—18 Indian case studies and four International case studies. This book would be of great interest to students of computer science, IT courses, management and public administration. In addition, government departments—both at the centre and in various states—and administrators should find the book highly useful. View Snapshot. Prabhu more.

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E-governance- concepts and case studies By C.S.R. Prabhu

PHI Learning Pvt. This comprehensive text, now in its Second Edition, continues to provide the entire spectrum of e-governance—from definition of e-governance to its history, evaluation, e-governance models, infrastructure and manpower facilities, data warehousing possibilities in implementation of e-government projects, and strategies of success of such projects. The text covers 22 case studies—18 Indian case studies and four International case studies. This book would be of great interest to students of computer science, IT courses, management and public administration.

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PHI Learning Pvt. This comprehensive text, now in its Second Edition, continues to provide the entire spectrum of e-governance—from definition of e-governance to its history, evaluation, e-governance models, infrastructure and manpower facilities, data warehousing possibilities in implementation of e-government projects, and strategies of success of such projects. The text covers 22 case studies—18 Indian case studies and four International case studies. This book would be of great interest to students of computer science, IT courses, management and public administration.

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